Privacy Policy

Forte de São Francisco Hotel has a commitment to ensure quality service to all clients and site visitors, as well as with aspects related to their privacy.

Personal Information

Personal information is requested so that you can access Forte de São Francisco Hotel as well as in the act of making a reservation in any unit. Note that your personal information will be used only for making the respective reservation. Your contact data is also used in our database for sending information regarding promotions in effect in our weekly Newsletter. Your data will not be transmitted to third parties and is only for exclusive internal use of Forte de São Francisco Hotel. If you are already a client registered on our site, you can change your personal data whenever you wish, just logon with your Username and Password.

Security

To ensure the security of your data and the maximum confidentiality, we handle the information supplied to us in a absolutely confidential manner, in accordance with our policies and internal security and confidentiality procedures.

WHO ARE WE?
Complying with the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 concerning the processing of personal data and the free movement of such data, we hereby inform you that Soc. Forte de S. Francisco Hotéis, Lda, legal person no. 501966013 with the number of the National Tourism Register - 93, has its headquarters at Rua Terreiro da Cavalaria 5400-435 Chaves, Portugal, and that from now on will be designated as Forte de São Francisco Hotel.

WHO IS RESPONSIBLE FOR DATA PROCESSING?
The entity responsible for the processing of personal data is Forte São Francisco Hotel.

WHY A PRIVACY POLICY?
Because Forte de São Francisco Hotel is committed to protecting the privacy of its Users, and in this context, prepare this Privacy Policy by using to demonstrate its commitment and respect for privacy rules and personal data protection. If you do not agree with our Privacy Policy, do not leave by filling out the form.

WHAT IS COVERED BY THIS PRIVACY POLICY?
This Privacy Policy applies exclusively to the registration and processing of personal data performed by Forte de São Francisco Hotel within the scope of its activity.

WHAT KIND OF PERSONAL DATA ARE COLLECTED?
The Forte de São Francisco Hotel receives the personal data that is always used by the user when the forms are reaffirmed. The data collected is the permitted, relevant and not excessive in relation to the scope, purposes and services included, explanations and legends of Forte de São Francisco Hotel. In this case, the data collected are those contained in this website: NAME, APPEAL, EMAIL, DWELL, LOCALITY and SEX.

HOW DO WE COLLECT THIS DATA?
The User to provide their data, give their express consent to Hotel Forte de San Francisco, collect and treat their personal data, including a recording and conservation on its servers, no scope of its activity and for the fins of this Privacy Policy.

WHAT IS THE DATA USED FOR?
The data used by the user shall use Forte de São Francisco Hotel with the commercial exploitation of the database by sending commercial communications.

For this purpose, it is necessary to send the data of the interested parties for standardization, duplication, filtering and verification operations. The advertising will be sent by Forte de São Francisco Hotel.

FOR HOW LONG WILL WE KEEP THIS DATA?
The data will be kept until the user intends to remove them.

AS EXERCISE OR RIGHT OF ACCESS, RECTIFICATION AND CANCELLATION OF DATA?
The user can exercise their rights of access, rectification and cancellation of their personal data. The exercise of this right can be done by e-mail to the following address: geral@fortesaofrancisco.com

HOW TO OPERATE THE RECEPTION OF CONTACTS FOR MARKETING PURPOSES?
If you do not wish to receive notifications, please use the data at any time for marketing purposes by sending an email to geral@fortesaofrancisco.com.

HOW TO ENSURE THE SECURITY OF YOUR PERSONAL DATA?
The personal data provided by the Users will be incorporated into an automated file under the terms and conditions already applicable in Law 2016/679 of 27 April.

Hotel Forte de São Francisco respects the best practices in the field of security and protection of personal data, taking into account the effect of a system that ensures the security, confidentiality of personal data, as well as the privacy of electronic communications.

The data capture and storage security policy of Forte de São Francisco Hotel foresees, besides other aspects, a high investment in technological infrastructures that prevent access to personal data of unauthorized persons. All the security measures that Forte de São Francisco considers indispensable to the protection of your personal data are taken.

However, Forte de São Francisco Hotel alerts Users to the need to adopt additional security measures, designated or protected - which use an updated browser in terms of security patches that can be configured, with active firewall, antivirus and anti-spyware and make sure of the authenticity of sites that visit the Internet, avoiding sites whose reputation is not trusted.

SPAMING PROTECTION
Spam consists of sending undifferentiated emails to strangers. The Forte de São Francisco Hotel guarantees that it does not use the data collected on this page for any purpose that has not been previously registered.

HOW DO WE USE COOKIES?
A cookie is a file that is installed on your computer when you are allowed to access pages on the Internet. The cookies that are used are the following:

1.Unique cookies: are those that are sent to the user's equipment terminal from a computer or domain generated by the editor itself and which service is used by the user.

2. third party cookies: the items sent to the user's equipment terminal from a computer or domain which are not generated by the editor but by another entity which handles the data displayed by means of cookies.

3.session cookies: a type of cookie designed for storing and storing data while the user accesses a web page.

4. Persistent cookies: are types of cookies in which the data remains stored in the terminal and can be accessed and used for a period defined by the person responsible for the cookie, which can vary from a few minutes to several years.

Technical cookies: are those that use the browser to access the navigation, platform or application and use the different options or services that exist, such as controlling traffic and data communication, identifying a session, accessing restricted areas, recording the elements that make up an order, carrying out the process of purchasing an order, making a request for registration or participation in an event, using security features while browsing, storing the content for broadcasting videos or children or sharing social network shares.

6.Customization cookies: those that use the access to the service with some standard general character features based on a series of uses in the user's terminal such as language or language example, type of browser that uses the access to the service, a regional configuration where the service is accepted, etc.

7. Analyze Cookies: are those that capture your members monitor and analyze the behavior of the users of the sites they are linked to. The information collected through these cookies is used to measure the activity of sites, applications or platforms and to create navigation profiles of used sites, applications and platforms, in order to make improvements based on the analysis of usage data made by users of the service.

8. advertising cookies: those that use the most effective management of public spaces that either the publisher can include a website, application or platform where it offers services or services based on applications such as edited content or a frequency at which applications are available.

9. Behavioral advertising cookies: are those that store information about a user's behavior using continuous observation of their browsing habits, allowing the creation of a specific profile for display based on it.